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Terms & Condition

(1) Insurance

Full Comprehensive insurance is provided subject to current U.A.E Law. The Hirer is liable for the first AED [750-2000] - varies per car category - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Police report). This can be waived by buying the super collision damage waiver (SCDW).


(2) Kilometers Driven:

Kilometers are limited to 250km per day, 1500km per week & 5000km per month, where additional kilometers will be chargeable @ 0.3 - 0.5/km varies by vehicle’s group and category.


(3) Maintenance:

It includes routine servicing at 1,500 Km (1st Service), oil change at every 5,000 Km, and major servicing at every 10,000 Km or at every six months whichever comes first.


(4)Replacement Vehicle/s:

In the event of routine service and maintenance, a replacement vehicle nearest in size to the hired one, as is possible, will be provided at no extra cost.


(5) Accidents:

In the event of any damage or accident to the car, police must be called before the vehicle is moved and a police report and a repair slip must be obtained. Should these documents failed to be obtained, then the Hirer is responsible for all damages incurred. The obtaining of these documents will be the responsibility of the Hirer.


(6) Traffic Violations & Salik:


(7) Fuel, Water, Oil & Tire Pressure


(8) Vehicle Condition & Tinting Glass:

(9) Vehicle check-in:

(10) Driving License:

UAE Driving license is a must for all residents, while International driving license is required from visitors (excluding visitors from European Union & other countries as per declaration #126/2008), GCC Residents can drive with their GCC Driving License. (Click here) for more information.

(11) Payment & Deposit:

(12) Delivery / Collection of vehicle:

Delivery / Collection of vehicle is chargeable and varies according to distance from/to Abu Dhabi down Town at a minimum charge of Dhs.30/- each way.

(13) Airport Surcharge:

Airport Surcharge of Dhs.25/- will be applicable to any Rental starting at Abu Dhabi Int’l Airport (unless differently specified).

(14) Breakdown Service :

We offer 24 hours breakdown service. Clients have to contact our fleet controller # 050-6210795 to receive help.

(15) Additional Charges :

Additional charges are applicable for Salik (Dubai Tollgate pass) at Dhs.5/pass as well as for Nav/GPS system, tracker system, child/baby seats, or any other additional requirements.

(16) Driving outside UAE & Off-Road Driving :

(17) Usage of Vehicles :

Call our reservations team: 97126261441

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